Lean Six Sigma to Improve Customer Service Processes: A Case Study. - Genett Jiménez-Delgado; Hugo Hernández Palma; Nadia León Castro; Anderson Nieto-Granados; Dairo Novoa; Jairo Martínez Ventura (HCI (26), 2024)

A Hybrid Multi-criteria Decision-Making Model for Supplier Selection Based on Secure International Commerce: A Case Study of the Lithography Industry. - Genett Isabel Jiménez-Delgado; Hugo Hernández Palma; Dionicio Neira-Rodado; Bellanith Ruth Lucena León Castro; Anderson Nieto-Granados; Dairo Novoa; Felipe Acosta Ortega; Osman Redondo Bilbao; Jairo Martínez Ventura (HCI (64), 2024)