Social Justice & Technical Efficiency: The Role of Digital Technology in Boston's 311 System. - Ping Wang; Myeong Lee; Forrest Hangen; Daniel T. O'Brien; Xinlin Tang (ECIS, 2022)

Disentangling truth from bias in naturally occurring data. - Daniel T. O'Brien (Nat. Comput. Sci., 2024)

To ride-hail or not to ride-hail? Complementarity and competition between public transit and transportation network companies through the lens of app data. - Hengfang Deng; Edgar Castro; Sage Gibbons; Justin de Benedictis-Kessner; Ryan Qi Wang; Daniel T. O'Brien (Public Transp., 2024)