Redefining Usability Heuristics for Transactional Web Applications. - Daniela Quiñones; Cristian Rusu; Silvana Roncagliolo (ITNG, 2014)

Assessing the Customer eXperience Based on Quantitative Data: Virtual Travel Agencies. - Virginica Rusu; Cristian Rusu; Daniel Guzmán; Diego Espinoza; Daniel Rojas; Silvana Roncagliolo; Daniela Quiñones (HCI (16), 2016)

Usability Heuristics: Reinventing the Wheel? - Cristian Rusu; Virginica Rusu; Silvana Roncagliolo; Daniela Quiñones; Virginia Zaraza Rusu; Habib M. Fardoun; Daniyal M. Alghazzawi; César A. Collazos 001 (HCI (12), 2016)

Online Travel Agencies as Social Media: Analyzing Customers' Opinions. - Virginica Rusu; Cristian Rusu; Daniel Guzmán; Silvana Roncagliolo; Daniela Quiñones (HCI (12), 2017)

On User eXperience in Virtual Museums. - Cristian Rusu; Virginia Zaraza Rusu; Patricia Muñoz; Virginica Rusu; Silvana Roncagliolo; Daniela Quiñones (HCI (12), 2017)

What Happens When Evaluating Social Media's Usability? - Virginica Rusu; Cristian Rusu; Daniela Quiñones; Silvana Roncagliolo; César A. Collazos 001 (HCI (12), 2017)

A methodology to develop usability / user experience heuristics. - Daniela Quiñones Otey (Interacción, 2017)

How to develop usability heuristics: A systematic literature review. - Daniela Quiñones; Cristian Rusu (Comput. Stand. Interfaces, 2017)

An Online Travel Agency Comparative Study: Heuristic Evaluators Perception. - Cristian Rusu; Federico Botella; Virginica Rusu; Silvana Roncagliolo; Daniela Quiñones (HCI (13), 2018)

Approaches on User eXperience Assessment: User Tests, Communicability and Psychometrics. - Virginia Zaraza Rusu; Daniela Quiñones; Cristian Rusu; Pablo Cáceres; Virginica Rusu; Silvana Roncagliolo (HCI (13), 2018)

Evaluating Online Travel Agencies' Usability: What Heuristics Should We Use? - Cristian Rusu; Virginica Rusu; Daniela Quiñones; Silvana Roncagliolo; Virginia Zaraza Rusu (HCI (13), 2018)

User as Customer: Touchpoints and Journey Map. - Camila Bascur; Cristian Rusu; Daniela Quiñones (IHSED, 2018)

On User eXperience Evaluation: Combining User Tests and Psychometrics. - Virginia Zaraza Rusu; Cristian Rusu; Pablo Cáceres; Virginica Rusu; Daniela Quiñones; Patricia Muñoz (IHSI, 2018)

How novel evaluators perceive their first Heuristic Evaluation. - Federico Botella; Cristian Rusu; Virginica Rusu; Daniela Quiñones (Interacción, 2018)

Customer eXperience: Is This the Ultimate eXperience? - Virginica Rusu; Cristian Rusu; Federico Botella; Daniela Quiñones (Interacción, 2018)

A methodology to develop usability/user experience heuristics. - Daniela Quiñones; Cristian Rusu; Virginica Rusu (Comput. Stand. Interfaces, 2018)

How "Friendly" Integrated Development Environments Are? - Jenny Morales; Federico Botella; Cristian Rusu; Daniela Quiñones (HCI (13), 2019)

On-Line Travel Agencies' Usability: Evaluator eXperience. - Virginica Rusu; Cristian Rusu; Daniela Quiñones; Federico Botella; Silvana Roncagliolo; Virginia Zaraza Rusu (HCI (14), 2019)

A Set of Usability and User eXperience Heuristics for Social Networks. - María-Josée Saavedra; Cristian Rusu; Daniela Quiñones; Silvana Roncagliolo (HCI (13), 2019)

Customer eXperience: A Bridge Between Service Science and Human-Computer Interaction. - Virginica Rusu; Cristian Rusu; Federico Botella; Daniela Quiñones; Camila Bascur; Virginia Zaraza Rusu (IHSED, 2019)

Forming Customer eXperience Professionals: A Comparative Study on Students' Perception. - Cristian Rusu; Virginica Rusu; Federico Botella; Daniela Quiñones; Camila Bascur; Bogdan Alexandru Urs; Ilie Urs; Ion Mierlus Mazilu; Dorian Gorgan; Stefan Oniga (IHSED, 2019)

Programmer eXperience: A Systematic Literature Review. - Jenny Morales; Cristian Rusu; Federico Botella; Daniela Quiñones (IEEE Access, 2019)

Applying a methodology to develop user eXperience heuristics. - Daniela Quiñones; Cristian Rusu (Comput. Stand. Interfaces, 2019)

The Impact of Technology on People with Autism Spectrum Disorder: A Systematic Literature Review. - Katherine Valencia; Cristian Rusu; Daniela Quiñones; Erick Jamet (Sensors, 2019)

Customer eXperiences in Retail: Case Studies in Physical and Virtual Channels. - Camila Bascur; Cristian Rusu; Daniela Quiñones (HCI (15), 2020)

Evaluation of Customer eXperience and Behaviour: A Literature Review. - Sandra P. Cano; Cristian Rusu; Daniela Quiñones (HCI (15), 2020)

User eXperience Heuristics for National Park Websites. - Dania Delgado; Daniela Zamora; Daniela Quiñones; Cristian Rusu; Silvana Roncagliolo; Virginica Rusu (HCI (15), 2020)

Programmer eXperience: A Set of Heuristics for Programming Environments. - Jenny Morales; Cristian Rusu; Federico Botella; Daniela Quiñones (HCI (15), 2020)

Understanding User Needs and Customer eXperience in Tourism Area. - Luis Felipe Rojas; Daniela Quiñones; Cristian Rusu (HCI (15), 2020)

Students' Perception on Customer eXperience: A Comparative Study. - Cristian Rusu; Virginica Rusu; Federico Botella; Daniela Quiñones; Bogdan Alexandru Urs; Ilie Urs; Jenny Morales; Sandra P. Cano; Silvana Vanesa Aciar; Iván Balmaceda Castro (HCI (15), 2020)

Customer eXperience in Valparaíso Hostels: Analyzing Tourists' Opinions. - Virginica Rusu; Cristian Rusu; Daniela Quiñones; Silvana Roncagliolo; Victoria Carvajal; Martin Muñoz (HCI (15), 2020)

Technology-Based Social Skills Learning for People with Autism Spectrum Disorder. - Katherine Valencia; Virginia Zaraza Rusu; Erick Jamet; Constanza Zúñiga; Eduardo Garrido; Cristian Rusu; Daniela Quiñones (HCI (15), 2020)

Customer eXperience Evaluation Methodologies: A Literature Review. - Luis Felipe Rojas; Daniela Quiñones (CLIHC, 2021)

ECUXH: A Set of User eXperience Heuristics for e-Commerce. - Camila Bascur; Cristian Rusu; Daniela Quiñones (HCI (13), 2021)

Analyzing the Student eXperience Concept: A Literature Review. - Sandra P. Cano; Cristian Rusu; Nicolás Matus; Daniela Quiñones; Ivan Mercado (HCI (14), 2021)

Identifying Customer eXperience Touchpoints in Tourism on the Hotel Industry. - Luis Felipe Rojas; Daniela Quiñones; Cristian Rusu (HCI (13), 2021)

Student eXperience in Times of Crisis: A Chilean Case Study. - Cristian Rusu; Sandra P. Cano; Virginica Rusu; Nicolás Matus; Daniela Quiñones; Iván Mercado (HCI (14), 2021)

Analyzing Methods, Instruments, and Tools for Evaluating the Customer eXperience. - Luis Felipe Rojas; Daniela Quiñones (HCI (15), 2022)

Understanding the customer experience in human-computer interaction: a systematic literature review. - Daniela Quiñones; Luis Felipe Rojas (PeerJ Comput. Sci., 2023)

UXH-GEDAPP: A set of user experience heuristics for evaluating generative design applications. - Daniela Quiñones; Claudia Ojeda; Rodrigo F. Herrera; Luis Felipe Rojas (Inf. Softw. Technol., 2024)