General Enterprise Framework (GEF). - Gianmario Motta; Daniele Sacco; Thiago Barroero (SOLI, 2012)

Forecasting in Multi-skill Call Centers: A Multi-agent Multi-service (MAMS) Approach: Research in Progress. - Gianmario Motta; Thiago Barroero; Daniele Sacco; Linlin You (ICSSI, 2013)

Cloud Computing: The Issue of Service Quality: An Overview of Cloud Service Level Management Architectures. - Gianmario Motta; Linlin You; Daniele Sacco; Nicola Sfondrini (ICSSI, 2013)

Mobility Service Systems: Guidelines for a possible paradigm and a case study. - Gianmario Motta; Linlin You; Daniele Sacco; Tianyi Ma; Giovanni Miceli (SOLI, 2014)

Social data analysis framework in cloud and Mobility Analyzer for Smarter Cities. - Linlin You; Gianmario Motta; Daniele Sacco; Tianyi Ma (SOLI, 2014)

CITY FEED: A Crowdsourcing System for City Governance. - Gianmario Motta; Linlin You; Daniele Sacco; Tianyi Ma (SOSE, 2014)

Service Level Management (SLM) in Cloud Computing - Third Party SLM Framework. - Gianmario Motta; Linlin You; Nicola Sfondrini; Daniele Sacco; Tianyi Ma (WETICE, 2014)

Personal Mobility Service System in Urban Areas: The IRMA Project. - Gianmario Motta; Daniele Sacco; Tianyi Ma; Linlin You; Kaixu Liu (SOSE, 2015)