The cost of email within organizations. - Thomas W. Jackson; Ray Dawson; Darren Wilson (IRMA Conference, 2000)

Understanding email interaction increases organizational productivity. - Thomas W. Jackson; Ray Dawson; Darren Wilson (Commun. ACM, 2003)

Reducing the effect of email interruptions on employees. - Thomas W. Jackson; Ray Dawson; Darren Wilson (Int. J. Inf. Manag., 2003)

Human Performance Challenges in Port/Harbour Security Systems. - Melissa R. Ho; Darren Wilson; Janae Lockett-Reynolds; Thomas B. Malone (Human Systems Integration to Enhance Maritime Domain Awareness for Port/Harbour Security, 2010)