Experiments in Process Interface Descriptions, Visualizations and Analyses. - David C. Carr; Ashok Dandekar; Dewayne E. Perry (EWSPT, 1995)

How to implement a successful communication program: A case study. - David C. Carr; Karen A. Folliard; Steel T. Huang; Ann M. Kenney; Julie A. MacGregor (Bell Labs Tech. J., 1999)