Web vs Phone based Service Experiences: Effects of Emotions on Customer Satisfaction Across Sectors. - Luuk P. A. Simons; Mark de Reuver; David J. Langley; Roelien Attema-van Waas; Maarten C. Hoeve; Femke Hulsbergen; Nicole de Koning (Bled eConference, 2011)

Should I Get That Jab? Exploring Influence to Encourage Vaccination via Online Social Media. - David J. Langley; Remco Wijn; Sacha Epskamp; Riet Van Bork (ECIS, 2015)

Gamification for Climate Change Engagement: A User-Centered Design Agenda. - Daniel Fernández Galeote; Mikko Rajanen; Dorina Rajanen; Nikoletta Zampeta Legaki; David J. Langley; Juho Hamari (MindTrek, 2023)