Customer feedback management: Developing an organizational process of information use. - David Li Tang; France Bouthillier; Pierre Pluye; Roland M. Grad; Carol Repchinsky (ASIST, 2011)

Toward an information management system for handling parenting information users' comments. - Reem El Sherif; Pascale Roy; David Li Tang; Pierre Pluye; Paula Bush; Geneviève Doray; François Lagarde (ASIST, 2015)

The value of user feedback: Healthcare professionals' comments to the health information provider. - David Li Tang; France Bouthillier; Pierre Pluye; Roland M. Grad; Carol Repchinsky (J. Assoc. Inf. Sci. Technol., 2015)

The value of user feedback: Parent's comments to online health and well-being information providers. - Reem El Sherif; Pascale Roy; David Li Tang; Geneviève Doray; Marilyne Dubois; Paula Bush; François Lagarde; Pierre Pluye (ASIST, 2017)

Towards collective intelligence in a national community of physicians. - Roland M. Grad; David Li Tang (Educ. Inf., 2020)

The Information Assessment Method: Over 15 years of research evaluating the value of health information. - Vera Granikov; Roland M. Grad; Reem El Sherif; Michael Shulha; Genevieve Chaput; Geneviève Doray; François Lagarde; Annie Rochette; David Li Tang; Pierre Pluye (Educ. Inf., 2020)

Facilitators and barriers associated with the implementation of an innovative cross-disciplinary monitoring of the scientific literature: The Collaborative eBibliography on Mixed Methods (CeBoMM) - Pierre Pluye; Vera Granikov; David Li Tang (Educ. Inf., 2020)