Is ICT good for employees? An analysis of its effects on sales agents' perceptions of service cannibalization. - Estrella Díaz; David Martín-Consuegra; Águeda Esteban (Comput. Hum. Behav., 2015)

A persuasive-based latent class segmentation analysis of luxury brand websites. - Estrella Díaz; David Martín-Consuegra; Hooman Estelami (Electron. Commer. Res., 2016)

Sales agents vs the internet: Understanding service sabotage based on the conservation of resources theory. - Estrella Díaz; David Martín-Consuegra; Águeda Esteban (Internet Res., 2017)

PLS-SEM in business promotion strategies. A multigroup analysis of mobile coupon users using MICOM. - Rocío Carranza; Estrella Díaz; David Martín-Consuegra; Pilar Fernández-Ferrín (Ind. Manag. Data Syst., 2020)