Applications of DEA to measure the efficiency of software production at two large Canadian banks. - Joseph C. Paradi; David N. Reese; Dan Rosen (Ann. Oper. Res., 1997)

Measuring overall efficiency and effectiveness using DEA. - Mette Asmild; Joseph C. Paradi; David N. Reese; Fai Tam (Eur. J. Oper. Res., 2007)