Dynamic video delivery in contact centers. - David Skiba; George Erhart; Ramanujan S. Kashi; Valentine Matula (WOWMOM, 2008)

AVAYA: Sentiment Analysis on Twitter with Self-Training and Polarity Lexicon Expansion. - Lee Becker; George Erhart; David Skiba; Valentine Matula (SemEval@NAACL-HLT, 2013)