The Technology Transition Model: A Key to Self-Sustaining and Growing Communities of GSS Users. - Robert O. Briggs; Jay F. Nunamaker Jr.; David Tobey (HICSS, 2001)

ThinkLets: Achieving Predictable, Repeatable Patterns of Group Interaction with Group Support Systems (GSS). - Robert O. Briggs; Gert-Jan de Vreede; Jay F. Nunamaker Jr.; David Tobey (HICSS, 2001)