Recall memory for earcons. - Dawn Dutton; Candace A. Kamm; Susan J. Boyce (EUROSPEECH, 1997)

Evaluating spoken dialog systems for telecommunication services. - Candace A. Kamm; Shrikanth S. Narayanan; Dawn Dutton; E. Russell Ritenour (EUROSPEECH, 1997)

Just (all) the facts, ma'am. - Dawn Dutton; Selina Chu; James Hubbell; Marilyn A. Walker; Shrikanth S. Narayanan (CHI Extended Abstracts, 2001)

Amount of Information Presented in a Complex List: Effects on User Performance. - Dawn Dutton; Marilyn A. Walker; Selina Chu; James Hubbell; Shrikanth S. Narayanan (HLT, 2001)

AT&t help desk. - Giuseppe Di Fabbrizio; Dawn Dutton; Narendra K. Gupta; Barbara Hollister; Mazin G. Rahim; Giuseppe Riccardi; Robert E. Schapire; Juergen Schroeter (INTERSPEECH, 2002)