Nurse Scheduling: From Academia to Implementation or Not? - Deborah L. Kellogg; Steven Walczak (Interfaces, 2007)

Perceived Risk for Multiple Services in the Consumer Buying Cycle. - Lawrence F. Cunningham; James H. Gerlach; Michael D. Harper; Deborah L. Kellogg (Int. J. Inf. Syst. Serv. Sect., 2009)

A Mashup Application to Support Complex Decision Making for Retail Consumers. - Steven Walczak; Deborah L. Kellogg; Dawn G. Gregg (Int. J. Inf. Syst. Serv. Sect., 2010)

Apology Strategies for Informal Complaints in Service Recovery and CRM Systems. - Deborah L. Kellogg; Lawrence F. Cunningham (Int. J. Inf. Syst. Soc. Chang., 2014)