"And CNM for all.": Customer network management services for broadband data services. - Tracy A. Brown; Deirdre C. Kostick (LCN, 1993)

Security for SMDS CNM. - Deirdre C. Kostick; Kaj Tesink (J. High Speed Networks, 1993)

Definitions of Managed Objects for SNA NAUs using SMIv2. - Zbigniew Kielczewski; Deirdre C. Kostick; Kitty Shih (RFC, 1994)