The Xerox work practices project. - Pam Barrett; Francoise Brun-Cottan; Jean Giacomi; Ruediger W. Knodt; Denise McLaughlin; Andrea Mosher; Susan L. Saunders; Patricia Wall; James B. Williams 002; Nancy B. Williamson; Jeanette Blomberg (CHI Posters and Short Talks, 1992)

Work-Oriented Design at Xerox. - Jeanette Blomberg; Denise McLaughlin; Lucy A. Suchman (Commun. ACM, 1993)