Process improvement benefits realization: insights from an Australian university. - Imesha Denagama Vitharanage; Denise Toman; Wasana Bandara; Rehan Syed (BPM (Industry Forum), 2019)

An Empirically Supported conceptualisation of robotic Process Automation (RPA) Benefits. - Imesha Manuraji Denagama Vitharanage; Wasana Bandara; Rehan Syed; Denise Toman (ECIS, 2020)

Realizing the Benefits of Process Improvement: The Case of Queensland University of Technology. - Imesha Denagama Vitharanage; Denise Toman; Wasana Bandara; Rehan Syed (Business Process Management Cases (2), 2021)