Web 2.0: a basis for the second society? - Johan van Wamelen; Dennis de Kool (ICEGOV, 2008)

Social media monitoring: Responsive governance in the shadow of surveillance? - Victor Bekkers; Arthur R. Edwards; Dennis de Kool (Gov. Inf. Q., 2013)

Webcare in Public Services: Deliver Better with Less? - Arthur R. Edwards; Dennis de Kool (Social Media for Government Services, 2015)

The information ecology of parliamentary monitoring websites: Pathways towards strengthening democracy. - Arthur R. Edwards; Dennis de Kool; Charlotte van Ooijen (Inf. Polity, 2015)