Regional telecommunication incident response: delivering public value through increased trust. - Donna S. Canestraro; Theresa A. Pardo; Anna N. Raup-Kounovsky; Dennis Taratus (DG.O, 2008)

Regional telecommunication incident coordination: Sharing information for rapid response. - Donna S. Canestraro; Theresa A. Pardo; Anna N. Raup-Kounovsky; Dennis Taratus (Inf. Polity, 2009)