User satisfaction and service quality of the IS department: closing the gaps. - Richard T. Watson; Leyland F. Pitt; Chris J. Cunningham; Deon Nel (J. Inf. Technol., 1993)

Going with the flow: Web sites and customer involvement. - Deon Nel; Raymond van Niekerk; Jean-Paul Berthon; Tony Davies (Internet Res., 1999)

Blended and online learning: student perceptions and performance. - Stewart Adam; Deon Nel (Interact. Technol. Smart Educ., 2009)