A methodology for analysis of complex sociotechnical processes. - Charles B. Keating; Abel A. Fernández; Derya A. Jacobs; Paul J. Kauffmann (Bus. Process. Manag. J., 2001)

The model for e-engineering team adaptation (MeTA): a project framework to improve the performance of global engineering teams. - David A. Dryer; Derya A. Jacobs; William Swart (Int. J. Comput. Integr. Manuf., 2003)