Determinants of a successful hypermedia application to support team-based maintenance. - Devendra Fakun; Richard Greenough; John M. Kay (HCI (2), 1999)

Evaluation of the usability of digital maintenance manuals developed without either user input or a task analysis. - Richard Greenough; Devendra Fakun (Int. J. Syst. Sci., 2002)

An exploratory study into whether to or not to include users in the development of industrial hypermedia applications. - Devendra Fakun; Richard Greenough (Requir. Eng., 2004)