QOC in action (abstract): using design rationale to support design. - Diana McKerlie; Allan MacLean (INTERCHI, 1993)

Experience with QOC design rationalee. - Diana McKerlie; Allan MacLean (INTERCHI Adjunct Proceedings, 1993)

Video-based hypermedia: guiding design with users' questions. - Blair Nonnecke; Richard David Jacques; Diana McKerlie; Jennifer Preece (New Rev. Hypermedia Multim., 1995)