An ethnographic study of an online, mutual-aid health community: group dynamics, roles, and relationships. - Diane Maloney-Krichmar (CHI Extended Abstracts, 2002)

Revitalizing an online community. - Diane Maloney-Krichmar; Chadia Abras; Jennifer Preece (ISTAS, 2002)

The meaning of an online health community in the lives of its members: roles, relationships and group dynamics. - Diane Maloney-Krichmar; Jennifer Preece (ISTAS, 2002)

Designing and evaluating online communities: research speaks to emerging practice. - Jenny Preece; Chadia Abras; Diane Maloney-Krichmar (Int. J. Web Based Communities, 2004)

Online Communities: Design, Theory, and Practice. - Jenny Preece; Diane Maloney-Krichmar (J. Comput. Mediat. Commun., 2005)

A multilevel analysis of sociability, usability, and community dynamics in an online health community. - Diane Maloney-Krichmar; Jenny Preece (ACM Trans. Comput. Hum. Interact., 2005)