Computer mediated communication in universities and further education establishments - a comparison of use and utility. - Elayne W. Coakes; Dianne Willis (IRMA Conference, 2000)

Communication Management for Large Modules. - Elayne W. Coakes; Dianne Willis (Encyclopedia of Information Science and Technology (I), 2005)

E-Mail and Communication. - Dianne Willis (Encyclopedia of Information Science and Technology (II), 2005)

Sociotechnical Study of e-Business: Grappling with an Octopus. - Chris W. Clegg; Catherine Chu; Steve Smithson; Alan Henney; Dianne Willis; Peter Jagodzinski; Brian Hopkins 002; Belen Icasati-Johanson; Steven Fleck; John Nicholls; Stuart Bennett; Frank Land; et al. (J. Electron. Commer. Organ., 2005)