Managing software quality in a very large development project. - Dien D. Phan; Joey F. George; Douglas R. Vogel (Inf. Manag., 1995)

Empirical studies in software development projects: Field survey and OS/400 study. - Dien D. Phan; Douglas R. Vogel; Jay F. Nunamaker Jr. (Inf. Manag., 1995)

Software Quality Management Strategies: The IBM Lesson. - Dien D. Phan (Inf. Syst. Manag., 1998)

Software Quality and Management: How the World's Most Powerful Software Makers do it. - Dien D. Phan (Inf. Syst. Manag., 2001)

E-Business Management Strategies: A Business-To-Business Case Study. - Dien D. Phan (Inf. Syst. Manag., 2001)

E-business success at Intel: an organization ecology and resource dependence perspective. - Dien D. Phan (Ind. Manag. Data Syst., 2002)

E-business development for competitive advantages: a case study. - Dien D. Phan (Inf. Manag., 2003)

Trading Partner Trust in B2B E-Commerce: A Case Study. - Pauline Ratnasingam; Dien D. Phan (Inf. Syst. Manag., 2003)

Lessons Learned from an Initial E-Commerce Failure by A Catalog Retailer. - Dien D. Phan; Jim Q. Chen; Sohel Ahmad (Inf. Syst. Manag., 2005)

Comparing Security Perceptions of E-Commerce Users. - Mark B. Schmidt; Jim Q. Chen; Dien D. Phan; Kirk P. Arnett (AMCIS, 2007)

E-commerce security threats: awareness, trust and practice. - Jim Q. Chen; Mark B. Schmidt; Dien D. Phan; Kirk P. Arnett (Int. J. Inf. Syst. Chang. Manag., 2008)

Business Intelligence Successes at a Catalog and Online Retailer. - Dien D. Phan; Mark B. Schmidt (ICNC (3), 2009)

A model of customer relationship management and business intelligence systems for catalogue and online retailers. - Dien D. Phan; Douglas R. Vogel (Inf. Manag., 2010)

Organizational Ecology Success Factors in the Business: A Case Study at Fingerhut Inc. - Dien D. Phan; Mark B. Schmidt; Jim Q. Chen (Inf. Syst. Manag., 2010)

Lessons learned from the failure of a Minnesota's major e-business healthcare project. - Dien D. Phan (Int. J. Inf. Syst. Chang. Manag., 2011)

Natural intelligence applications for business intelligence in online and catalogue retailing firms: a case study. - Dien D. Phan; Mark B. Schmidt; Lawrence Roth (Int. J. Inf. Syst. Chang. Manag., 2012)