Benutzerfehler im Kontext von Arbeitsaufgabe und Arbeitsorganisation. - Dieter Zapf; Michael Frese (Software-Ergonomie, 1989)

The effects of task structure and social support on users' errors and error handling. - Michael Frese; Felix C. Brodbeck; Dieter Zapf; Jochen Prümper (INTERACT, 1990)

Untersuchungen zum Prozess der Fehlerbewältigung bei einem Textverarbeitsprogramm. - Dieter Zapf; Thomas Lang; Angela Wittmann (Software-Ergonomie, 1991)

Users' errors and error handling: its relationships with task structure and social support. - Michael Frese; Felix C. Brodbeck; Dieter Zapf; Jochen Prümper (ACM SIGCHI Bull., 1991)

Errors in computerized office work: differences between novice and expert users. - Jochen Prümper; Michael Frese; Dieter Zapf; Felix C. Brodbeck (ACM SIGCHI Bull., 1991)

Errors in working with office computers: A first validation of a taxonomy for observed errors in a field setting. - Dieter Zapf; Felix C. Brodbeck; Michael Frese; Helmut Peters; Jochen Prümper (Int. J. Hum. Comput. Interact., 1992)

Age differences in reactions to errors in computer-based work. - Kamaljit S. Birdi; Dieter Zapf (Behav. Inf. Technol., 1997)