Usability of Voice-based Intelligent Personal Assistants. - Dilawar Shah Zwakman; Debajyoti Pal; Tuul Triyason; Vajirasak Vanijja (ICTC, 2020)

Voice Usability Scale: Measuring the User Experience with Voice Assistants. - Dilawar Shah Zwakman; Debajyoti Pal; Tuul Triyason; Chonlameth Arpnikanondt (iSES, 2020)

Usability Evaluation of Artificial Intelligence-Based Voice Assistants: The Case of Amazon Alexa. - Dilawar Shah Zwakman; Debajyoti Pal; Chonlameth Arpnikanondt (SN Comput. Sci., 2021)