Mining the usability of business process modeling tools: concept and case study. - Tom Thaler; Dirk Maurer; Vittorio De Angelis; Peter Fettke; Peter Loos (BPM (Industry Track), 2015)

Mining the Usability of Process-Oriented Business Software: The Case of the ARIS Designer of Software AG. - Tom Thaler; Sabine Norek; Vittorio De Angelis; Dirk Maurer; Peter Fettke; Peter Loos (Business Process Management Cases, 2018)