Impact of Workload on Service Time and Patient Safety: An Econometric Analysis of Hospital Operations. - Diwas Singh KC; Christian Terwiesch (Manag. Sci., 2009)

The Effects of Focus on Performance: Evidence from California Hospitals. - Diwas Singh KC; Christian Terwiesch (Manag. Sci., 2011)

Accumulating a Portfolio of Experience: The Effect of Focal and Related Experience on Surgeon Performance. - Diwas Singh KC; Bradley R. Staats (Manuf. Serv. Oper. Manag., 2012)

An Econometric Analysis of Patient Flows in the Cardiac Intensive Care Unit. - Diwas Singh KC; Christian Terwiesch (Manuf. Serv. Oper. Manag., 2012)

Learning from My Success and from Others' Failure: Evidence from Minimally Invasive Cardiac Surgery. - Diwas Singh KC; Bradley R. Staats; Francesca Gino (Manag. Sci., 2013)

Does Multitasking Improve Performance? Evidence from the Emergency Department. - Diwas Singh KC (Manuf. Serv. Oper. Manag., 2014)

Maintaining Beliefs in the Face of Negative News: The Moderating Role of Experience. - Bradley R. Staats; Diwas Singh KC; Francesca Gino (Manag. Sci., 2018)

Worker Productivity in Operations Management. - K. C. Diwas 001 (Found. Trends Technol. Inf. Oper. Manag., 2020)

Heuristic Thinking in Patient Care. - Diwas Singh KC (Manag. Sci., 2020)

Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Performance. - Diwas Singh KC; Bradley R. Staats; Maryam Kouchaki; Francesca Gino (Manag. Sci., 2020)

The Impact of Hospital Advertising on Patient Demand and Health Outcomes. - Tongil Kim; Diwas Singh KC (Mark. Sci., 2020)

Empirical Research in Healthcare Operations: Past Research, Present Understanding, and Future Opportunities. - Diwas Singh KC; Stefan Scholtes; Christian Terwiesch (Manuf. Serv. Oper. Manag., 2020)

The Effects of Multisiting on Productivity and Quality. - K. C. Diwas 001; Sokol Tushe (Manuf. Serv. Oper. Manag., 2021)

Nudging Patient Choice: Reducing No-Shows Using Waits Framing Messaging. - Jiayi Liu; Diwas Singh KC (Oper. Res., 2023)

Physician Discretion and Patient Pick-up: How Familiarity Encourages Multitasking in the Emergency Department. - Robert J. Niewoehner III; Diwas Singh KC; Bradley R. Staats (Oper. Res., 2023)

Frontiers in Operations: Valuing Nursing Productivity in Emergency Departments. - Hao Ding; Sokol Tushe; Diwas Singh KC; Donald K. K. Lee (Manuf. Serv. Oper. Manag., 2024)

Impact of Temporary Store Closures on Online Sales: Evidence from a Natural Experiment. - Ragip Gürlek; Diwas Singh KC; Paolo Letizia (Manuf. Serv. Oper. Manag., 2025)

Multichannel Healthcare: Impact of Asynchronous Telemedicine Adoption on Patient Flow. - Sokol Tushe; Diwas Singh KC; Hao Ding; Howa Yeung (Manuf. Serv. Oper. Manag., 2025)