Improving the Customer Intelligence with Customer Enterprise Customer Model. - Domenico Consoli; Claudia Diamantini; Domenico Potena (ICEIS (4), 2008)

Affective Algorithm to Polarize Customer Opinions. - Domenico Consoli; Claudia Diamantini; Domenico Potena (ICEIS (5), 2009)

Putting It All Together: Using the ArtDeco Approach in the Wine Business Domain. - Eugenio Zimeo; Valentina Mazza; Giorgio Orsi 001; Elisa Quintarelli; Antonio Romano; Paola Spoletini; Giancarlo Tretola; Alessandro Amirante; Alessio Botta; Luca Cavallaro; Domenico Consoli; Ester Giallonardo; et al. (ArtDeco, 2012)