A study of the effect of consumer trust on consumer expectations and satisfaction: the Korean experience. - Dan Jong Kim 001; Donald L. Ferrin; H. Raghav Rao (ICEC, 2003)

Antecedents of Consumer Trust in B-to-C Electronic Commerce. - Dan Jong Kim 001; Donald L. Ferrin; H. Raghav Rao (AMCIS, 2003)

Trust, Risk and Benefit in Electronic Commerce: What Are the Relationships? - Dan Jong Kim 001; Ki-Young Lee; Doohwang Lee; Donald L. Ferrin; H. Raghav Rao (AMCIS, 2003)

An Investigation of Consumer Online Trust and Purchase-Repurchase Intentions. - Dan Jong Kim 001; Donald L. Ferrin; H. Raghav Rao (ICIS, 2003)

Special Issue: Trust in an Organizational Context: The Use of Rewards to Increase and Decrease Trust: Mediating Processes and Differential Effects. - Donald L. Ferrin; Kurt T. Dirks (Organ. Sci., 2003)

A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents. - Dan Jong Kim 001; Donald L. Ferrin; H. Raghav Rao (Decis. Support Syst., 2008)

Trust and Satisfaction, Two Stepping Stones for Successful E-Commerce Relationships: A Longitudinal Exploration. - Dan Jong Kim 001; Donald L. Ferrin; H. Raghav Rao (Inf. Syst. Res., 2009)