How do libraries use social networking sites to interact with users. - Dora Yu-Ting Chen; Samuel Kai-Wah Chu; Shu-Qin Xu (ASIST, 2012)

Interactions between English-speaking and Chinese-speaking users and librarians on social networking sites. - Hong Huang; Samuel Kai-Wah Chu; Dora Yu-Ting Chen (J. Assoc. Inf. Sci. Technol., 2015)