Information technology governance - COBIT model. - Dalibor Radovanovic; Dubravka Lucic; Tijana Radojevic; Marko Sarac (MIPRO, 2011)

Necessity of IT Service management and IT Governance. - Dalibor Radovanovic; Marko Sarac; Sasa Z. Adamovic; Dubravka Lucic (MIPRO, 2011)