A method proposal to support decision-making in unstable ecosystems: application in the Brazilian eSports ecosystem case. - Rodrigo Kazuo Ikenami; Viktoriya Lipovaya; Patrícia Gomes Ferreira Da Costa; Édison Renato Silva; Paula Salomão Martins; Luiza Da Silveira Lobo; Francisco José Duarte (Int. J. Technol. Manag., 2020)

Serious games in business process management: a systematic literature review. - Thiago Machado Leitão; Leonardo Luiz Lima Navarro; Renato Flórido Cameira; Édison Renato Silva (Bus. Process. Manag. J., 2021)

From IFCX to CXMMI: Validation and Evolution of a Customer Experience Management Maturity Model. - Roberto P. Madruga; Édison Renato Silva; José Francisco Moreira Pessanha; Humberto Henriques de Arruda; Assed Naked Haddad (IEEE Access, 2024)