Online Customer Retention: The Resistance to Change Perspective. - Ee Hong Ng; Sumeet Gupta 002; Hee-Woong Kim (ICIS, 2007)

The Effect of Distractions on Online Consumer Satsifaction. - Barney C. C. Tan; Ee Hong Ng; Hock Chuan Chan (ECIS, 2008)

Investigating Information Systems Infusion and the Moderating Role of Habit: A User Empowerment Perspective. - Ee Hong Ng; Hee-Woong Kim (ICIS, 2009)

Examining the determinants of Mobile Internet service continuance: a customer relationship development perspective. - Ee Hong Ng; Kee-Young Kwahk (Int. J. Mob. Commun., 2010)