Project Risk Assessment for Customer Relationship Management Using Adaptive Nero Fuzzy Inference System (ANFIS). - Seyed Hossein Iranmanesh; Seyed Mostafa Alem; Eisa Maleki Berneti (CSA, 2009)

A novel methodology for evaluating the risk of CRM projects in fuzzy environment. - Abbas Keramati; Salman Nazari Shirkouhi; H. Moshki; Masoud Afshari-Mofrad; Eisa Maleki Berneti (Neural Comput. Appl., 2013)