Research Note - Should Captive Sardines Be Compensated? Serving Customers in a Confined Zone. - Rachel R. Chen; Eitan Gerstner; Yinghui (Catherine) Yang (Mark. Sci., 2009)

For a Few Cents More: Why Supersize Unhealthy Food? - Paul W. Dobson; Eitan Gerstner (Mark. Sci., 2010)

Customer Bill of Rights Under No-Fault Service Failure: Confinement and Compensation. - Rachel R. Chen; Eitan Gerstner; Yinghui (Catherine) Yang (Mark. Sci., 2012)