A Multi-Turn Emotionally Engaging Dialog Model. - Yubo Xie; Ekaterina Svikhnushina; Pearl Pu (HAI-GEN+user2agent@IUI, 2020)

Should Machines Feel or Flee Emotions? User Expectations and Concerns about Emotionally Aware Chatbots. - Ekaterina Svikhnushina; Pearl Pu (CoRR, 2020)

User Expectations of Conversational Chatbots Based on Online Reviews. - Ekaterina Svikhnushina; Alexandru Placinta; Pearl Pu (Conference on Designing Interactive Systems, 2021)

Key Qualities of Conversational Chatbots - the PEACE Model. - Ekaterina Svikhnushina; Pearl Pu (IUI, 2021)

A Taxonomy of Empathetic Questions in Social Dialogs. - Ekaterina Svikhnushina; Iuliana Voinea; Anuradha Welivita; Pearl Pu (ACL (1), 2022)

iEval: Interactive Evaluation Framework for Open-Domain Empathetic Chatbots. - Ekaterina Svikhnushina; Anastasiia Filippova; Pearl Pu (SIGDIAL, 2022)

PEACE: A Model of Key Social and Emotional Qualities of Conversational Chatbots. - Ekaterina Svikhnushina; Pearl Pu (ACM Trans. Interact. Intell. Syst., 2022)

Expectation vs Reality in Users' Willingness to Delegate to Digital Assistants. - Ekaterina Svikhnushina; Marcel Schellenberg; Anna K. Niedbala; Iva Barisic; Jeremy N. Miles (CHI Extended Abstracts, 2023)

Approximating Online Human Evaluation of Social Chatbots with Prompting. - Ekaterina Svikhnushina; Pearl Pu (SIGDIAL, 2023)

Approximating Human Evaluation of Social Chatbots with Prompting. - Ekaterina Svikhnushina; Pearl Pu (CoRR, 2023)

Online vs Offline: A Comparative Study of First-Party and Third-Party Evaluations of Social Chatbots. - Ekaterina Svikhnushina; Pearl Pu (CoRR, 2024)