From Likes to Comments: Tracking Interaction Trends on Social Networks to Promote Cultural Events. - Jessica Ferreira; Elaine Scalabrini; Isabel Lopes; João Paulo Pereira; Sofia Carfim (ARTIIS Workshops (1), 2024)

Service Quality in Porto's Hotels: A Comprehensive Analysis of Customer Reviews on TripAdvisor. - Elaine Scalabrini; Jessica Ferreira; Nuno Moutinho (ARTIIS Workshops (1), 2024)