Domain knowledge integration in data mining using decision tables: case studies in churn prediction. - Elen Lima; Christophe Mues; Bart Baesens (J. Oper. Res. Soc., 2009)

Monitoring and backtesting churn models. - Elen Lima; Christophe Mues; Bart Baesens (Expert Syst. Appl., 2011)