KM versus enterprise 2.0: a framework to tame the clash. - Elena Alberghini; Livio Cricelli; Michele Grimaldi (Int. J. Inf. Technol. Manag., 2013)

A methodology to manage and monitor social media inside a company: a case study. - Elena Alberghini; Livio Cricelli; Michele Grimaldi (J. Knowl. Manag., 2014)