Operadores algebraicos. Enfoque práctico uilizando el estándar SQL. - Esther Gadeschi Díz; Elena Orta Cuevas (JIDBD, 1996)

Aplicación de las Técnicas de Modelado y Simulación en la Gestión de la Capacidad de los Servicios TI. - Elena Orta Cuevas; Mercedes Ruiz-Carreira; Miguel Toro Bonilla (JISBD, 2008)

A System Dynamics Approach to Web Service Capacity Management. - Elena Orta; Mercedes Ruiz 001; Miguel Toro (ECOWS, 2009)

Analyzing Strategic Business Rules through Simulation Modeling. - Elena Orta; Mercedes Ruiz 001; Miguel Toro (I3E, 2009)

Análisis de los Efectos de las Políticas de Gestión de la Capacidad de los Servicios en el Cumplimiento de los SLAs utilizando Simulación. - Elena Orta; Mercedes Ruiz 001; Miguel Toro (JISBD, 2009)

Decision-making in IT service management: a simulation based approach. - Elena Orta; Mercedes Ruiz 001; Nuria Hurtado; David Gawn (Decis. Support Syst., 2014)

Using simulation to aid decision making in managing the usability evaluation process. - Nuria Hurtado; Mercedes Ruiz 001; Elena Orta; Jesús Torres 001 (Inf. Softw. Technol., 2015)

A Simulation and Gamification Approach for IT Service Management Improvement. - Elena Orta; Mercedes Ruiz 001 (SPICE, 2016)

Integrating Serious Games as Learning Resources in a Software Project Management Course: The Case of ProDec. - Alejandro Calderón 002; Mercedes Ruiz 001; Elena Orta (SECM@ICSE, 2017)

Applying Agent-Based Simulation to the Improvement of Agile Software Management. - Nuria Hurtado; Mercedes Ruiz 001; Cristina Capitas; Elena Orta (SPICE, 2017)

Gamification for Improving IT Service Incident Management. - Elena Orta; Mercedes Ruiz 001; Alejandro Calderón 002; Nuria Hurtado (SPICE, 2017)

Met4ITIL: A process management and simulation-based method for implementing ITIL. - Elena Orta; Mercedes Ruiz 001 (Comput. Stand. Interfaces, 2019)

Evaluation of the Perception of Use of a Serious Game to Assess the Digital Competence of Secondary School Students. - Alejandro Calderón 002; Mercedes Ruiz 001; Nuria Hurtado; Elena Orta; Mayte García; Nieves Gómez-Aguilar; Manuel Trinidad (Rev. Iberoam. de Tecnol. del Aprendiz., 2024)

A Gamification Method for Improving the Onboarding Process of Software Engineers. - Mercedes Ruiz 001; Elena Orta; Javier Jesus Gutiérrez Rodriguez (IT Prof., 2024)

A simulation-based approach for decision-support in healthcare processes. - Mercedes Ruiz 001; Elena Orta; Juan Sánchez (Simul. Model. Pract. Theory, 2024)