Exploring BPM adoption and strategic alignment of processes at Raiffeisen Bank Kosovo. - Elheme Azemi; Saimir Bala (BPM (Industry Forum), 2019)

Exploring BPM Adoption and Assessing the Strategic Alignment of Processes at Raiffeisen Bank Kosovo. - Elheme Azemi; Saimir Bala (Business Process Management Cases (2), 2021)