On two-echelon inventory systems with Poisson demand and lost sales. - Elisa M. Alvarez; Matthieu van der Heijden (Eur. J. Oper. Res., 2014)

Service differentiation through selective lateral transshipments. - Elisa M. Alvarez; M. C. van der Heijden; Ingrid M. H. Vliegen; W. H. M. Zijm (Eur. J. Oper. Res., 2014)

Service differentiation in spare parts supply through dedicated stocks. - Elisa M. Alvarez; Matthieu C. van der Heijden; W. Henk Zijm (Ann. Oper. Res., 2015)

Approximations for the waiting-time distribution in an (M/PH/c ) priority queue. - Ahmad Al Hanbali; Elisa M. Alvarez; Matthieu C. van der Heijden (OR Spectr., 2015)