Using the critical incidents technique to explore variables related to users' experience of public transport modes. - Elise Grison; Valérie Gyselinck; Jean-Marie Burkhardt (ECCE, 2013)

Exploring factors related to users' experience of public transport route choice: influence of context and users profiles. - Elise Grison; Valérie Gyselinck; Jean-Marie Burkhardt (Cogn. Technol. Work., 2016)