Participatory design in Britain and North America: responses to the "Scandinavian Challenge". - Michael J. Muller; Jeanette Blomberg; Kathleen Carter; Elizabeth A. Dykstra; Kim Halskov Madsen; Joan Greenbaum (CHI, 1991)

Structure and Support in Cooperative Environments: The Amsterdam Conversation Environment. - Elizabeth A. Dykstra; Robert P. Carasik (Int. J. Man Mach. Stud., 1991)