Application of Information Technology: Lessons from Implementing a Combined Workflow-Informatics System for Diabetes Management. - Adrian H. Zai; Richard W. Grant; Greg Estey; William T. Lester; Carl T. Andrews; Ronnie Yee; Elizabeth Mort; Henry C. Chueh (J. Am. Medical Informatics Assoc., 2008)

Research Paper: Queuing Theory to Guide the Implementation of a Heart Failure Inpatient Registry Program. - Adrian H. Zai; Kit M. Farr; Richard W. Grant; Elizabeth Mort; Timothy G. Ferris; Henry C. Chueh (J. Am. Medical Informatics Assoc., 2009)