Measuring and Improving Quality Using Information Systems. - David W. Bates; Elizabeth M. Pappius; Gilad J. Kuperman; Dean F. Sittig; Helen Burstin; David G. Fairchild; Troyen A. Brennan; Jonathan M. Teich (MedInfo, 1998)

Using information systems to measure and improve quality. - David W. Bates; Elizabeth Pappius; Gilad J. Kuperman; Dean F. Sittig; Helen Burstin; David G. Fairchild; Troyen A. Brennan; Jonathan M. Teich (Int. J. Medical Informatics, 1999)