Conversational agents in business: A systematic literature review and future research directions. - Rodrigo Bavaresco; Diórgenes Eugênio da Silveira; Eduardo Souza dos Reis; Jorge L. V. Barbosa; Rodrigo da Rosa Righi; Cristiano André da Costa; Rodolfo Stoffel Antunes; Márcio Miguel Gomes; Clauter Gatti; Mariangela Vanzin; Saint Clair Junior; Elton Silva; et al. (Comput. Sci. Rev., 2020)

Machine learning-based automation of accounting services: An exploratory case study. - Rodrigo Simon Bavaresco; Luan Carlos Nesi; Jorge Luis Victória Barbosa; Rodolfo Stoffel Antunes; Rodrigo da Rosa Righi; Cristiano André da Costa; Mariangela Vanzin; Daniel Dornelles; Saint Clair Junior; Clauter Gatti; Mateus Ferreira; Elton Silva; et al. (Int. J. Account. Inf. Syst., 2023)